Privacy Policy

The short version

We collect only what we need to process your order and run this store. We do not sell your personal information. Payments are handled by Stripe — your card number never touches our servers. Analytics tools help us understand how the site is used so we can improve it.

Information we collect

• Order information: your name, shipping and billing address, email address, and phone number — collected at checkout because we need them to charge, ship, and communicate about your order.
• Payment information: processed entirely by Stripe, our payment processor. We never see or store your full card number. Stripe shares with us only what is needed to confirm and manage the payment.
• Contact messages: whatever you send through our contact form (name, email, message), so we can reply.
• Analytics data: standard usage data via Google Analytics (pages visited, approximate location, device type) and Microsoft Clarity (how you interact with pages, including anonymized session replays with typed input masked). This helps us find and fix what is broken or confusing.
• How you found us: we note the referring site or campaign that brought you here (for example, a search engine or a link from another site) so we know which of our efforts work. This is stored in your own browser until you order.

How we use it

• To process, ship, and support your orders.
• To respond when you contact us.
• To understand site usage and improve the store.
• To meet bookkeeping, tax, and other legal obligations.

What we do not do

• We do not sell or rent your personal information to anyone.
• We do not send marketing email unless you have asked for it.
• We do not store payment card numbers on our systems.

Cookies and local storage

We use a small number of cookies and browser storage entries: essential ones that keep your cart and checkout working (these cannot be turned off without breaking the store), analytics cookies from Google Analytics and Microsoft Clarity, and a browser-stored note of how you arrived at the site. You can clear or block cookies in your browser settings; the store's essential functions may stop working if essential cookies are blocked.

Third-party services

We rely on a few outside providers to run this store: Stripe (payments), WooCommerce (order management), Netlify (website hosting and contact form), Google Analytics and Microsoft Clarity (site analytics), and shipping carriers (delivery). Each of these providers stores and processes data on their own systems under their own privacy policies, and we are not responsible for data held on their servers. We choose reputable providers and share with them only what each needs to do its job.

Data retention and security

Order records are kept as long as needed for accounting, tax, and legal purposes. Contact messages are kept as long as needed to handle your inquiry. The site is served entirely over HTTPS, and access to order data is limited to the people who need it to fulfill orders.

Your choices

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it (except records we are legally required to keep). Email us at admin@fightclubcoffeecompany.com and we will take care of it.

Children

This store is not directed at children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

If we change this policy, we will update this page and its effective date. Meaningful changes will be noted here rather than buried.

Contact

Questions about this policy or your data: admin@fightclubcoffeecompany.com, or write to Fight Club Coffee Company, P.O. Box 1203, Nixa, MO 65714.