Terms of Service

Agreement

These terms govern your use of fightclubcoffeecompany.com and your purchases from Fight Club Coffee Company ("we", "us"). By placing an order or using the site, you agree to them. If you do not agree, please do not order.

Products and orders

• Our coffee is roasted to order in small batches. Product images are representative; packaging may vary.
• All prices are in U.S. dollars. US shipping is $6.95 for one bag, plus $1.00 for each additional bag ($7.95 for two, $8.95 for three). A 5 lb bag ships for $12.95, plus $4.70 for each additional 5 lb. Mixed baskets are charged the higher rate once, not added together. Free shipping on orders over $115. Applicable sales tax is calculated at checkout.
• Placing an order is an offer to purchase. We may cancel or refuse an order — for example, in cases of suspected fraud, a pricing or listing error, or product unavailability — and if we do, we will refund anything you were charged.
• You are responsible for providing an accurate shipping address and contact details. Orders returned or lost because of an incorrect address supplied at checkout may require paid reshipment.

Payment

Payments are processed by Stripe. Your payment method is charged when you place the order. We never see or store your full card number.

Shipping

• We currently ship within the United States only.
• Roasted after you order, ships within 5 business days. Delivery estimates are estimates, not guarantees, and carrier delays are outside our control.
• Title and risk of loss pass to you when we hand the package to the carrier. You will receive tracking by email.

Returns and replacements

THE FIGHT CLUB GUARANTEE: We do not leave you on the ropes. Sent the wrong coffee, size, or grind? That one is on us — tell us within 14 days of delivery and we will take it back and put it right. Something go wrong in shipping? Contact us. We will not promise an outcome before we know what happened, but you deal with us, not the shipper, and we will work it out with you. Because every bag is roasted to order, we cannot take back coffee you simply did not care for.

• Our mistake: if we sent the wrong coffee, size, or grind, email admin@fightclubcoffeecompany.com within 14 days of delivery. We will arrange the return and send the right coffee at no cost to you.
• Shipping problems: email admin@fightclubcoffeecompany.com as soon as you notice, with photos of the packaging and the bags if anything arrived damaged. We cannot promise a particular outcome before we know what happened — what is recoverable depends on the carrier and the circumstances — but you deal with us rather than the shipping company, and we will work it out with you.
• Coffee you did not enjoy: because every bag is roasted to order, we cannot take it back or refund it. Tell us anyway, so we can point you at a better match next time.

Coupons and promotions

Coupon codes and promotions have no cash value, cannot be combined unless stated otherwise, and may be modified or ended at any time. We may cancel orders that abuse promotional codes.

Site content and trademarks

Everything on this site — text, photography, artwork, logos, and the Fight Club Coffee Company name — belongs to us or our licensors and may not be reproduced or used commercially without our written permission.

Disclaimer and limitation of liability

The site and our products are provided "as is." To the fullest extent permitted by law, we disclaim all warranties not expressly stated in these terms, and our total liability for any claim arising from an order or use of the site is limited to the amount you paid for the order in question. Nothing in these terms limits liability that cannot be limited under applicable law.

Governing law

These terms are governed by the laws of the State of Missouri, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Missouri.

Changes to these terms

We may update these terms from time to time; the version posted here with its effective date applies to your order. Changes apply to future orders, not retroactively.

Contact

Questions about an order or these terms: admin@fightclubcoffeecompany.com, or Fight Club Coffee Company, P.O. Box 1203, Nixa, MO 65714.